Terms of service

PUTLAB, last updated 20 October 2026

These terms are the agreement between you and PUTLAB when you use VinPUT. Most of them are about VinPUT Pro and VinPUT Plus, the paid subscriptions. If you only use the free app, the first two sections and the last few are the ones that matter.

Who we are

VinPUT is published and VinPUT Pro is sold by PUTLAB, a brand of Algorhythmo d.o.o., Gabrsko 12, 1420 Trbovlje, Slovenia. In these terms "we" means that company.

The VinPUT app

The VinPUT app is free. You can dictate with a local model on your own PC, or with Google's speech services under your own Google keys. Neither needs an account with us, and we charge nothing for it.

• If you use Google's services with your own keys, your agreement for those is with Google. Google's terms and prices apply, and you pay Google directly.
• You may install and use the app on your own computers.
• The free app is provided as it is. We improve it as we can, but we do not promise that it will suit a particular purpose or be free of faults.

VinPUT Pro and Plus

VinPUT Pro and VinPUT Plus are subscriptions to the same service. They differ in their price and in the hours of dictation a month. In the rest of these terms, "VinPUT Pro" and "Pro" mean the subscription you have, whichever of the two it is, unless a sentence names both.

While your subscription is active, the app sends what you dictate to our service, which turns it into text and sends the text back. How it works is described in the documentation.

• You need a Google account to sign in. The subscription belongs to that account.
• You need an internet connection while you dictate.
• You can sign in on more than one of your own PCs.
• The contract is made when your first payment goes through. It is in English.

Price and payment

• VinPUT Pro costs €5 a month or €49 a year. VinPUT Plus costs €2.50 a month or €24 a year. These prices are final: nothing is added to them.
• If you subscribe to VinPUT Pro for the first time, monthly or yearly, the first 7 days are free. You enter your card when you subscribe, and nothing is charged during those 7 days. If you cancel before they end, you pay nothing. If you do not cancel, the regular price is charged when they end, and the subscription then renews as usual. The trial applies once per person, and not if you have had a VinPUT Pro or VinPUT Plus subscription before.
• If you subscribe to VinPUT Plus for the first time, the first month of a monthly subscription costs €1.49. This introductory price applies once per person. It does not apply to yearly subscriptions, and it does not apply if you have had a VinPUT Pro or VinPUT Plus subscription before. From the second month the regular price applies, until you cancel.
• We may end the free trial or the introductory price for new subscribers at any time. If you have already started either, that changes nothing for you.
• We are not registered for VAT under Slovenian law, so we charge no VAT. VAT is not charged under Article 94(1) of the Slovenian VAT Act (ZDDV-1). Your invoices say so.
• You pay by card on the page of our payment provider. We never see or store your card details.
• The payment page shows the full price before you pay. Nothing is charged if you close it.
• You pay at the start of each period, for the period ahead. With a free trial, the first payment is taken when the trial ends.
• Invoices are available on the payment provider's page, which you open with Manage subscription in the app or on the account page.

Renewal and cancelling

The subscription renews by itself. At the end of each month or year, your card is charged for the next one, until you cancel.

• You can cancel at any time. Open Manage subscription in the app or on the account page, and cancel on the payment provider's page.
• Cancelling stops the next renewal. VinPUT Pro keeps working until the end of the period you paid for.
• Until that day you can take the cancellation back in the same place.
• Cancelling does not by itself refund the current period. See Your right to withdraw and Refunds.

If a payment fails

• If a renewal payment fails, the payment provider tries the card again over the following days.
• VinPUT Pro keeps working for 3 days from the day the renewal was due.
• After that it stops until a payment succeeds. You can update the card under Manage subscription.
• If every attempt fails, the subscription ends. You owe nothing for a period that was never paid, and you can subscribe again whenever you like.

Fair use

VinPUT Pro is meant for one person dictating. To keep the price low for everyone, it has limits.

• 25 or 8 hours a month. VinPUT Pro covers 25 hours of dictation in each calendar month and VinPUT Plus covers 8 hours, counted in seconds of audio. The month starts on the first, at midnight UTC, whatever day you subscribed on.
• When the hours are used up, the subscription pauses until the first of the next month. It then works again by itself. In the meantime the app carries on with a local model if one is installed on your PC.
• Unused hours are not carried over to the next month and are not refunded.
• Two dictations at once. One account can run up to two dictations at the same time.
• Long dictations. A single connection to the service lasts up to ten minutes. The app continues by itself, so you do not have to do anything.

The app and the account page show how much of the month's allowance you have used.

Your right to withdraw

This section applies if you are a consumer, that is, you subscribe for yourself and not for your business or profession, and you live in the European Union.

• You have 14 days. You may withdraw from the subscription within 14 days of the day you subscribed. You do not have to give a reason.
• How. Tell us clearly that you withdraw, before the 14 days are over. An e-mail to lovro@algorhythmo.com from the address of your account is enough. You may use the form at the end of this page, but you do not have to. Cancelling on the payment provider's page only stops the renewal, so send us the message as well.
• The service starts at once. When you subscribe, you ask us to start VinPUT Pro immediately, before the 14 days are over. That is why, if you withdraw, the law lets us keep the price of the part you already had.
• What you pay if you withdraw. We count the days from the day you subscribed to the day you told us, as a share of the period you paid for. Example: you pay €5 for a month of 30 days and withdraw on day 6. We keep 6/30 of €5, which is €1, and refund €4. If your first month was at the introductory price, the share is counted from what you paid: 6/30 of €1.49 is €0.30, and we refund €1.19. During a free trial you have paid nothing, so there is nothing to refund; cancel before the trial ends and nothing is charged.
• The refund. We refund you without delay, and within 14 days of your message at the latest, to the card you paid with. It costs you nothing.
• Renewals. This right applies when you first subscribe. It does not start again each time the subscription renews.

Our own refund policy, below, gives you more than this for your first payment.

Refunds

First payment: your money back within 14 days. If you ask within 14 days of your first payment for VinPUT Pro, we refund it in full. No questions asked, and whoever you are, consumer or business. Write to lovro@algorhythmo.com from the address of your account. The subscription ends when we refund it.

Renewals: no refunds, with two exceptions. We refund where the law requires it. And we refund a fair share of a period in which VinPUT Pro was unavailable for a substantial part of the time.

This offer is once per person. It does not apply to a subscription you start again after a refund.

Refunds go to the card you paid with. Nothing in this section takes away the rights the law gives you.

What you may not do

• Do not share or resell. An account is for one person. Do not sell, rent or lend access to VinPUT Pro, and do not offer it to others as part of a service of your own.
• Do not automate it. VinPUT Pro is for speech you dictate as you work. Do not use it to transcribe recordings in bulk or to feed it audio by a script.
• Do not break the law. Do not use VinPUT to produce or pass on content that is unlawful, or to record people where that is not allowed.
• Do not attack the service. Do not try to get around the limits, reach other people's accounts, or disturb the service for others.

Availability

• We work to keep VinPUT Pro running at all hours, but we do not guarantee that it always will be.
• It can be interrupted for maintenance, by a fault, or by a problem at a company we depend on, such as the speech provider or the hosting.
• When Pro cannot be used, the app says so, and you can dictate with a local model in the meantime.
• If Pro was unavailable for a substantial part of a period you paid for, see Refunds.

Accuracy

Speech recognition makes mistakes. Words can be misheard, left out or added, and names and numbers are easy to get wrong. This is true of VinPUT Pro and of every other model in the app.

Read what was typed before you rely on it or send it. You are responsible for the text you use.

If Pro does not work as described

If you are a consumer and VinPUT Pro does not do what these terms and the documentation say, the law gives you rights. Tell us and we will put it right within a reasonable time. If we cannot, you may ask for a fair reduction of the price or end the subscription and get back what you paid for the time it did not work.

Deleting your account

• You can delete your account on the account page, under Delete account.
• An account whose subscription is still set to renew cannot be deleted. Cancel the subscription first.
• If you delete the account after cancelling, while paid time is still left, the subscription ends at once. The time that was left is not refunded.
• What is removed and what is kept is described in the privacy policy.

Changes to price or terms

• We may change the price of VinPUT Pro or these terms.
• We tell you by e-mail, at the address of your account, at least 30 days before a change applies to you.
• A change never applies to a period you have already paid for. It applies from your next renewal after the 30 days.
• If you do not agree, cancel before that renewal. Pro then works until the end of the period you paid for, on the old terms.
• Changes that do not affect your rights, such as a corrected address or a clearer sentence, are simply posted here with a new date.

When we may end your subscription

• We may suspend or end your subscription if you seriously or repeatedly break the rules under What you may not do.
• Where we reasonably can, we write to you first and give you the chance to stop.
• If we end it for that reason, we refund the paid time that was left, in proportion.
• If we stop offering VinPUT Pro altogether, we tell you at least 30 days ahead and refund the part of your paid period that you could not use.

Our liability

We are responsible for what we promise in these terms. Some limits apply, as far as the law allows.

• What we never limit. Nothing in these terms limits our liability for harm we cause on purpose or through gross negligence, for death or injury, or for anything else the law does not allow us to limit. If you are a consumer, nothing here takes away the rights consumer law gives you.
• What we are not responsible for. Within those bounds, we are not liable for loss that comes from text you did not check, from interruptions of the service, from events outside our reasonable control, or from the services of others that you use with VinPUT, such as Google's.
• Business use. If you use VinPUT for your business or profession, we are not liable for lost profit, lost business or lost data, and our total liability is limited to what you paid us in the 12 months before the loss.

Complaints and disputes

• If something is wrong, write to lovro@algorhythmo.com. We answer within 8 working days and try to settle it with you directly.
• Out-of-court resolution of consumer disputes: we do not recognise any provider of out-of-court consumer dispute resolution as competent to resolve a consumer dispute that a consumer could start under the Slovenian act on out-of-court resolution of consumer disputes.
• If you are a consumer in the EU, you can also turn to the consumer protection body or the European Consumer Centre in your own country.
• You can always go to court.

Law

Slovenian law applies to these terms. If you are a consumer, you also keep the protection of the mandatory consumer law of the country you live in, and you may bring a case before the courts of that country. Otherwise the courts in Ljubljana, Slovenia, decide.

If one part of these terms turns out not to be valid, the rest still applies.

Privacy

What VinPUT does with your audio and what the VinPUT Pro account stores is described in the privacy policy. In short: our service does not store what you say or what is typed.

Contact

PUTLAB, a brand of Algorhythmo d.o.o., Gabrsko 12, 1420 Trbovlje, Slovenia, lovro@algorhythmo.com

Withdrawal form

Fill this in and send it only if you want to withdraw from the subscription. You may also write the same thing in your own words.